Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Response Warranty

  • Our client assistance crew is present day and night to handle all your service inquiries. Every ticket you submit to us shall be taken care of within maximum 1 hour. If your situation calls for aid from an admin, we will forward the ticket to the technician on duty and will notify you that the situation is being resolved.

  • Top quality support service
  • Expert Tech Assist Service

  • We offer you 24 hours a day technical assistance by using a ultra–fast ticketing platform included in your Control Panel. You’ll be able to contact us all the time about any of the packages that come installed in advance on your virtual server, such as the selected Linux OS version, the server admin panel and our in–house made Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • An extensive and routinely updated collection of articles is included in our in–house built Control Panel. It offers quick tips on how to carry out all the primary web site management jobs. The Help section provides descriptive how–to content articles and step–by–step video guides. You can reach the Help area by hitting the Help or Video buttons in the top right part of each Control Panel section.