Regardless of the fact that the web hosting service provided by the different companies seems identical, each provider has got a customized platform with its own tweaks and ways to complete given tasks. This is the reason why, a large knowledge base would be remarkably useful both for persons with no practical experience and for technically seasoned users who will sooner or later discover how particular tasks are completed, but will lose some time in the meantime. The objective of such a knowledge base is to make the hosting service quick and simple to use, sparing users both time and efforts. The result is happier customers, as they can effortlessly find the information they’re looking for, and a lot less work for the customer service technicians, because usually most of the questions and difficulties that customers have got are already described in the knowledge base. Provided that the articles themselves are properly written and encompass more topics, you will be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting plans include a detailed knowledge base where you can find info about all the problems that you may possibly bump into and their resolutions. You can read how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your email client are correct, but you’re unable to send emails, for example. We’ve done our best to be as comprehensive as possible and to cover all possible options so as to help you save time and energy and to offer you different solutions for every issue. The knowledge base includes informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in each section of the Control Panel, whereas if you wish to browse the full collection of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an elaborate knowledge base for all our present and future clients, so in case you get a semi-dedicated server package from our company, you’ll be able to find any info that you’re searching for at any moment. We have a large number of educational articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are simply 2 examples. Our instructional manuals will help you accomplish anything you wish – extract the contents of an archive, import a database, redirect a domain name, and so on. Furthermore, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a certain problem and the potential solutions for it. If you can’t send email messages or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and resolve the problem very quickly. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.